Air gap solutions

Vates VMS can run in disconnected environments, with dedicated service add-ons for support and licensing when the standard secure support tunnel is not an option.

Two service add-ons

• Airgap: for fully isolated sites with no internet access at all. Includes ticket-based support plus a limited number of webcall sessions using a remote tool you provide, and prepackaged, preactivated Xen Orchestra licenses delivered on request for offline deployment.
• Offline Support: for sites that have internet access but cannot open the support tunnel due to policy. Same model: ticket support plus limited webcalls via your approved tool.

Details and current terms are on the Airgap product page.

Deploying and updating XOA without internet

The Xen Orchestra documentation covers both scenarios in its airgap guide:

• Logical air gap: register and update the XOA on a connected pre-production pool, export it as an XVA file, then import it into the disconnected environment. Updates follow the same export/import cycle.
• Physical air gap: with an air gap subscription, Vates builds a pre-registered XOA on demand and provides a download link, so no initial internet connection is ever required. A deployment script guides the network setup on the isolated host.

tip

Not sure which model fits your security constraints? Contact the team to discuss your environment.