Access Denied with Advanced Live Telemetry
VKB-1115Troubleshooting
- 📦 Applies to
- Xen Orchestra
- 🗓️ Created
- 2024-03-26
- 🔄 Updated
- 2024-03-26
- 🏷️ Tags
Symptoms
When using Advanced Live Telemetry, access is denied with the following error:
Access to file is not permitted: /usr/share/netdata/web//index.html
Environment
- A Xen Orchestra Appliance (XOA) with Advanced Live Telemetry (netdata).
Diagnosis
The error message above is displayed when trying to access Advanced Live Telemetry.
Cause
This is due to a minor issue with the Debian netdata package: the ownership of the netdata web files is incorrect.
Resolution
It is easy to fix. Just SSH to your XOA VM and run the following:
# sudo su - # chown root:netdata -R /usr/share/netdata
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