6 docs tagged with "support"

Enable the shared organization option in your account and add collaborators so they can access your support tickets.

Open a secure support tunnel from the XOA web UI or CLI so the support team can investigate remotely.

Buy XCP-ng Pro Support for your own company directly from the Vates store, including billing and payment options.

The principles behind Vates support: aligned with your success, proactive, delivered by the engineers who build the products, and free of artificial feature locks.

Create your helpdesk account from the Vates account portal and open a support ticket.

Run the built-in xoa check command from the XOA web UI to verify that your appliance is correctly configured.